1. How can I find products that do not contain…?

Now it is easy to find the products you are looking for. We have a page dedicated to showing the products that are free of Silicone (SSL), Parabens (SP), Sulphates (SSU) or Allergens (SA). In each of those pages, on the left-hand side, you can apply additional specifications using the filters to make your search easier.

2. What types of silicone do you use in your products?

All the products that contain silicones do so because it improves their performance and does not damage the hair. We always use water-soluble silicones that, when the hair is washed, are eliminated without a trace. They DO NOT get “stuck” in the hair, they DO NOT suffocate it, they DO NOT change the hair’s structure, etc.

3. Do you have dyes that are ammonia free?

Yes, our Divina Pure hair dyes do not contein ammonia.

4. Do you have dyes without Resorcinol or without p-Phenylenediamine?

Yes, you can call our Customer Service toll-free at 900 10 33 52 and we will inform you about our dyes that do not contain those ingredients.

5. Do you test your products on animals?

No.

6. What delivery service will my order arrive from?

We send our orders through Correos Express.

7. How many days will it take for my order to be delivered?

We prepare all orders the on the very day they are received, or on the next day, depending on the time the order was made, and it takes Correos Express 24 to 48 hours to make the delivery. Your order will arrive at your home in 2-3 days.

8. What if I am not at home when the delivery is attempted?

A delivery attempt notice will be left at your home or you will be called to set up a specific delivery time.

9. How much does the shipping cost*?

Shipping costs €2.90 for orders totalling under €35. Shipping is free for the rest of the orders.

*Check on special conditions for shipping to hair styling professionals or distributors.

10. Where would you ship to?

We ship to locations throughout the Iberian Peninsula. For further information, please check our Shipping policies and payment system